Простой сложный разговор. Модель легкого и эффективного общения - Элисон Вуд Брукс

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Karen Huang et al., “It Doesn’t Hurt to Ask: Question-Asking Increases Liking,” Journal of Personality and Social Psychology, no. 3 (2017): 430; T. Bradford Bitterly and Maurice E. Schweitzer, “The Impression Management Benefits of Humorous Self-Disclosures: How Humor Influences Perceptions of Veracity,” Organizational Behavior and Human Decision Processes 151 (2019): 73–89; Matteo Di Stasi, Alison Wood Brooks, and Jordi Quoidbach, “Asking Open-Ended Questions Increases Personal Gains in Negotiations” (в работе); Alison Wood Brooks and Michael Yeomans, “Boomerasking: Answering Your Own Questions” (в работе); Yeomans and Brooks, “Topic Preference Detection in Conversation”; Nicole Abi-Esber et al., “The Power of Preparation: Brainstorming Flexible Topics Before Conversations Begin” (в работе).

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Primo Levi, The Reawakening, trans. Stuart Woolf (London: Bodley Head, 1965), 45.

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Michael Yeomans et al., “A Practical Guide to Conversation Research,” Advances in Methods and Practices in Psychological Science 6 (2023).

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Michael Yeomans and Alison Wood Brooks, “Topic Preference Detection in Conversation: A Novel Approach to Understand Perspective Taking” (в работе).

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Michael Yeomans and Alison Wood Brooks, “Topic Preference Detection in Conversation: A Novel Approach to Understand Perspective Taking” (в работе).

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Michael Yeomans, Maurice Schweitzer, and Alison Wood Brooks, “The Conversational Circumplex: Identifying, Prioritizing, and Pursuing Informational and Relational Motives in Conversation,” Current Opinion in Psychology 44 (2022): 293–302.

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Nicole Abi-Esber et al., “The Power of Preparation: Brainstorming Flexible Topics Before Conversations Begin” (в работе).

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Nicole Abi-Esber et al., “The Power of Preparation: Brainstorming Flexible Topics Before Conversations Begin” (в работе).

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Nicholas Epley and Eugene M. Caruso, “Egocentric Ethics,” Social Justice Research 17 (2004): 171–87; Nicholas Epley et al., “Perspective Taking as Egocentric Anchoring and Adjustment,” Journal of Personality and Social Psychology 87, no. 3 (2004): 327.

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Abi-Esber et al., “Power of Preparation.” improves networking success: Mindy Truong, Nathanael J. Fast, and Jennifer Kim, “It’s Not What You Say, It’s How You Say It: Conversational Flow As a Predictor of Networking Success,” Organizational Behavior and Human Decision Processes 158 (2020): 1–10.

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Tal Eyal, Mary Steffel, and Nicholas Epley, “Perspective Mistaking: Accurately Understanding the Mind of Another Requires Getting Perspective, Not Taking Perspective,” Journal of Personality and Social Psychology 114, no. 4 (2018): 547; Karen Huang et al., “It Doesn’t Hurt to Ask: Question-Asking Increases Liking,” Journal of Personality and Social Psychology 113, no. 3 (2017): 430; Matteo Di Stasi, Alison Wood Brooks, and Jordi Quoidbach, “Asking Open-Ended Questions Increases Personal Gains in Negotiations” (в работе).

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В этой книге приводятся только реальные диалоги! Однако имена и другие подробности, касающиеся участников исследований и частных бесед, изменены из соображений конфиденциальности.

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Matthias R. Mehl et al., “Eavesdropping on Happiness: Well-Being Is Related to Having Less Small Talk and More Substantive Conversations,” Psychological Science 21, no. 4 (2010): 539–41.

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Matthias R. Mehl et al., “Eavesdropping on Happiness: Well-Being Is Related to Having Less Small Talk and More Substantive Conversations,” Psychological Science 21, no. 4 (2010): 539–41.

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Michael Kardas, Amit Kumar, and Nicholas Epley, “Overly Shallow?: Miscalibrated Expectations Create a Barrier to Deeper Conversation,” Journal of Personality and Social Psychology 122, no. 3 (2022): 367.

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Justine Coupland, “Small Talk: Social Functions,” Research on Language and Social Interaction 36, no. 1 (2003): 1–6.

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Abi-Esber et al., “Power of Preparation.”

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Конечно, если вы можете обсуждать эти темы с кем угодно, это еще не значит, что вы должны обсуждать их со всеми. Даже темы, понятные всем и каждому, чувствительны к контексту. Возьмем, к примеру, заголовки новостей, которые кажутся очевидным материалом для беседы. Конечно, неплохо следить за важными событиями, происходящими в мире, чтобы быть готовым к их обсуждению. Но в наши дни у новостей есть один подвох: люди получают информацию из разных источников, с разной подачей и разной трактовкой. Эти различия могут стать